Introduction
Alfa Limited (registration number 162151) (we, us or our) is a private company registered in Jersey whose registered office is at 1-3 Colomberie, St. Helier, Jersey JE2 4QB. We provide administrative support services to trust company businesses and other regulated financial services providers in Jersey.
We are the controller of personal data collected as described in this notice. This notice explains how we collect and use personal data in connection with our website and business operations.
Note on our services: When we provide administrative support to our clients, we work within their systems and under their direction. In these circumstances, our clients’ privacy notices apply to any personal data processed in the course of those services – not this notice.
Information We Collect
We may collect and store the following types of personal information:
- Basic contact details, such as your name, email address, and postal address
- Records of our interactions with you regarding our services
- Information about the services you have used or enquired about
- Any correspondence exchanged between you and us
What We Collect
We collect limited personal data in connection with our own business operations:
- Client and business contacts – names, job titles, email addresses and telephone numbers of individuals at organisations we work with or provide services to.
- Prospective clients – contact details of individuals who enquire about our services.
- Website visitors – information you provide via our contact form or quote request form, plus technical data collected automatically (see Cookies section below).
- Our service providers – contact details of individuals at organisations who provide services to us (such as our bank, accountant and professional advisers).
We do not collect sensitive personal data (such as health information, political opinions or criminal records) via our website or in connection with our business operations.
How We Use Your Data
We use your personal data for the following purposes (with the lawful basis for doing so set out alongside):
| Purpose | Legal basis |
|---|---|
| Managing our client relationships and providing our services | Our legitimate interests to operate our business |
| Responding to enquiries from prospective clients | Our legitimate interests in business development |
| Administering our business (e.g. invoicing, accounts) | Our legitimate interests in business administration |
| Understand how visitors use our website and improve it | Our legitimate interests to improve our services |
| Send you newsletters, event invites and product updates (where you have subscribed) | Your consent |
| Keep our website secure and functioning | Our legitimate interest to maintain the security of our website |
| Complying with legal and regulatory obligations | Legal obligation |
Who We Share Your Data With
We may share your data with:
- our professional advisers (such as accountants and lawyers);
- our bank and other financial service providers;
- IT and website hosting providers;
- regulators or law enforcement where required by law.
We require service providers to keep your data secure and only process it on our instructions.
International Transfers
Our service providers (such as Microsoft 365 and website hosting providers) may process data outside Jersey and other jurisdictions assessed as adequate. Our website is hosted in the United Kingdom. Where transfers occur to jurisdictions without adequate data protection laws, we ensure appropriate safeguards are in place, such as standard contractual clauses or binding corporate rules.
Data Security
We use appropriate technical and organisational measures to protect your data, including encryption, access controls and secure hosting. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Cookies
We use cookies to monitor usage of our website and improve your experience. Cookies are small text files stored on your device that allow us to recognise you and remember your preferences.
You can control or disable cookies through your browser settings or by using the CookieYes functionality in the bottom left of the screen. However, some parts of our website may not function properly without cookies. By continuing to use our website, you consent to our use of cookies in accordance with this privacy notice.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
How Long We Keep Your Data
We keep your data only as long as necessary:
- Client and business contact data – for the duration of our relationship and up to 10 years afterwards for legal and regulatory purposes.
- Prospective client data – up to 24 months after our last interaction.
- Website enquiries – up to 24 months after our last interaction.
Your Rights Under Data Protection Law
You have certain rights regarding your personal data, including:
- Accessing the data we hold about you
- Requesting corrections to inaccurate or incomplete data
- Asking for your data to be deleted under specific circumstances
- Objecting to certain processing activities
- Requesting restrictions on processing
- Transferring your data to another service provider
To exercise these rights, please contact us at michael@alfa.je, we will respond within 4 weeks.
Withdrawing Consent
If you have given consent for a specific data processing activity, you may withdraw it at any time by emailing us at michael@alfa.je. This will not affect the lawfulness of processing carried out before withdrawal.
Marketing
You will receive marketing communications from us only if you have subscribed to receive them. You can opt out at any time by clicking “unsubscribe” in any email or contacting us.
We will not share your data with third parties for their marketing without your consent.
Third Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices – please read their privacy notices.
Updates to This Policy
We may update this privacy notice to reflect changes in our practices or legal requirements. The latest version will always be available at alfa.je. This policy was last updated on 9th January 2026.
Contact Information
If you have any questions regarding this notice or how we process your personal data, please contact us in the first instance by email at michael@alfa.je or by post to Alfa Limited, 1-3 Colomberie, St. Helier, JE2 4QB, Jersey
If we are unable to resolve your concerns to your satisfaction, you also have the right to make a complaint to the Jersey Office of the Information Commissioner at any time.
Their contact details are:
Jersey Office of the Information Commissioner
2nd Floor, 5 Castle Street
St. Helier
Jersey JE2 3BT
Phone: +44(0) 1534 716530
Email: enquiries@jerseyoic.org
Website: https://jerseyoic.org/
